On a Tuesday morning the sales pipeline needs updating, three supplier invoices are waiting, a candidate's CV came in overnight, a client wants to know why the delivery slipped, and the ad copy for next week needs a legal check. In a company of ten people, those five tasks land on five desks. In a company of agents, they land in five departments staffed with agents that hand work to each other in writing, and one human at the centre decides what needs a human.

The terms used in the field are multi-agent system and agentic AI. Each agent has one job and one manager: a recruiter that screens applications, an invoice clerk that reads and matches, a tester that checks what engineering produced. They share one knowledge vault, so every agent works from the same facts, and every hand-off is logged.

Departments matter because they keep each agent narrow. A narrow agent with a clear brief and a good vault does reliable work. The org chart you already understand turns out to be the right architecture for agents too.

You sit at the centre. Anything that touches money or a customer comes to you first: the invoice over the threshold, the offer letter, the reply to the unhappy client. Every hand-off between departments is written down, so you can read why a task travelled the way it did. As departments prove themselves, you loosen the gate.

We build this for owners who want the next stage of growth to come from systems, and for founders who want a new company built this way from day one. We run Joinery itself like this: one vault, a team of agents on top of it.

Limits we name up front. This is the most ambitious thing we build, and it starts with one department, usually finance or support, where the work has a clear pattern. Some departments still need a person in every loop today, and we say which. A company of agents needs a vault first; if you do not have one, that is the first milestone.

Questions we get asked

  • Do we start with the whole company?

    No. One department, with the vault and the gate in place, then the next. The first department shows whether this way of working fits your company.

  • How do agents hand work to each other?

    In writing, through a shared task system, with the vault as the common memory. Each hand-off records who asked, what for, and what came back. You can read the log like a chat history.

  • Which model runs the agents?

    The model is a choice per department, and it can change. Sensitive departments can run on a private model on your own hardware; others can use a cloud model. The harness around the model stays the same.

  • What does it cost?

    One fixed price per department, quoted after the call. The first department includes the vault and the gate, so it carries most of the foundation cost.